For plain workwear and PPE items only, ARC Workwear endeavour to dispatch your order within 5 working days of it being placed, subject to stock availability. For branded orders with embroidery and heat transfer printing items, please allow for 10 – 15 working days for delivery, subject to stock availability and to response times for order artwork and embroidery samples.
All our turnaround times quoted are based on working days (Monday – Friday). If there are any problems with your order or any reasons that may cause delays, we will contact you to discuss these as soon as possible.
Orders to the UK mainland will be delivered via APC. On orders under £100 plus VAT, delivery is charged at £7.95 plus VAT and on orders over £100 plus VAT, delivery is free of charge.
Please be aware that our delivery service requires a signature upon receipt of the order, so it is important to make sure that someone is available at the delivery address to sign for the order to avoid delays in you receiving the order.
For some orders, collection may be available if preferred. Please specify this at the time of placing your order to ensure you can collect. Once your order is ready, you will receive either a phone call or an email to inform you that your order is ready to be collected during our opening hours. Orders can be collected from our site in Sherburn in Elmet any time between 9am and 5pm Monday to Thursday, or between 9am and 4:30pm on Friday.
Please be aware that due to COVID-19, we currently have restrictions in place for visitors to our site which is affecting our collection service. Before collection, please get in touch with us and we can advise on how our collection service is currently running.